14 day expiration (Pull)

Request Link Expiration Date

  • The request link has an expiration date.

  • The expiration date will be 14 days after the date you send.

  • If the receiver opens the link and responds to the request, the expiration date will be 14 days after that. After expired you won't be able to access the file(s)

Example:

You request a file on January 1st, the expiration date will be on January 15th;
The receiver responds to the request on January 12th, you will be able to download files until January 26th;

Note: You can use the Request Resend feature on expired requests or waiting requests that are getting close to the 14 day expiration.

This information can be found on the main dashboard screen

Can documents be stored longer than 14 days?

FULL VIEW CLICK HERE