How to download documents
On the Left of your dashboard, you will see the main navigation toolbar. Click on My Requests (PULL) to view the Pull details page.
Requests that are GRAYED in color (highlighted) are Completed requests from your recipient and YOU as the user have not downloaded the documents to your storage or hard drive.
This details page will give you a full view of all requests sorted by most recent at the top click on VIEW to open up that specific request details.
Once you click on the VIEW button, you now have all the details to this specific request and all file details: IP address, Geo Location, name of the file, size of the file, date, and time stamp.
Preview document(s) individually by clicking on each file icon (pdf or doc) - Then click Download Document
Note: if you have a jpeg or png (recipient took real-time photo or used photo library) and you click on preview you can download that file as a pdf by selecting the Download as PDF button.
To Download all files in one ZIP folder, click on the blue Download Package dropdown.
Download packages as Original files
Download packages with Images as PDF’s