Spaces
Apps
Templates
Create
Botdoc Service Desk
All content
Blogs
Space settings
Shortcuts
FAQ
FAQ
This trigger is hidden
Tutorials
Tutorials
This trigger is hidden
Content
FAQ
•
What personal information will my clients/customers/recipient see upon completing a Botdoc request?
•
Why cant I upload a 0 byte file?
•
How many Requests can i use?
•
Forgot password - Reset Email password
•
Password policy requirements (length of password)
•
Enter password too many times - Password lockout policy (password fail)
•
Botdoc NOW Product Pricing
•
Can I use same passwords
•
How many requests do i get and when do they replenish
•
Coupon or Discount Code
•
Why Geo locations are different - strange IP address
•
What is a FREE trial?
•
File type limitations
•
Can I upload an .exe file?
•
Cant see support icons
•
Maximum file upload
•
Why documents are only kept for 14 days
•
Where can I find my contract with Botdoc (due diligence)
•
Where can I find Terms of Service (TOS)
•
Can I purge/remove/clear old requests?
•
Mobile App instructions
•
SLA - Service Level Agreement & Support Plans
•
Botdoc APP Plans
•
Block your Company Domain
•
HEIC file extensions
•
What browsers are compatible with Botdoc
•
Enable recipients to "reply to" requests via email
•
Customer/Recipient not receiving a Botdoc request?
•
Refresh or Clear browsing data history
•
Hacking concerns if sending a PUSH to email with 2FA enabled.
•
AV Scanning of transported files
•
Vulnerability CVE-2021-44228 (Apache Log4j Java)
•
Android/Samsung mobile phone won't open pdf or word files?
•
Recipients having issues opening PDF or Word files from their Android/Samsung mobile phones
•
Pre-selecting Queues (User Invites/Pending Invitations)
•
Team-wide/Global TFA for Login
•
Direct Requests (User to User)
•
Can I set P2/Conversations as my default dashboard?
•
(NOW) Training Videos - ADMIN/Corp Teams
•
(NOW) Training Videos - USERS
(NOW) 1 - Onboarding ADMIN - Team Account Setup
(NOW) 2 - Onboarding Users - Profile Setup
(NOW) 3 - Onboarding Users – Dashboard
(NOW) 4 - Onboarding Users - Pull Request
(NOW) 5 - Onboarding Users - Push Request
(NOW) 6 - Onboarding Users – Contacts
•
Tutorials
P2 Conversations
(APP) P2 - No longer active!
Apps
draw.io Diagrams
Botdoc Service Desk
/
FAQ
/
Password policy requirements (length of password)
Summarize
Password policy requirements (length of password)
Wendy Jean
Owned by
Wendy Jean
Last updated:
Jun 27, 2022
1 min read
Loading data...
Open
VIEW FULL PAGE
{"serverDuration": 31, "requestCorrelationId": "44b736241ffa4ec4afa7465b10c59a00"}