(API) How to configure Twillio Tranport Method

This tutorial is in order to use Twilio SMS service as Transport Method.

What is Twilio?

Twilio is the world's leading cloud communication platform that allows you to engage customers across all channels: SMS, voice, video, email, WhatsApp and more. Pay-as-you-go APIs allow companies to scale communications reliably.

Instructions

  1. Go to your Transport Methods configuration then click on the [ + ] button.




  2. Select the “Sms” option on Transport Type then “Twilio API” option on Transport interface.

    • Selecting Twilio API you will notice the all the fields are required to setup the transport method.

       

    • The required information can be found in your company's Twilio account.

  3. After filling in all fields with the Twilio credentials, click on the Save button so that the information can be tested and saved.


 

  • If all information is correct, the Twilio configuration will be saved and a test sms will be sent to you.

 

You can save multiple Transports Methods, but only one can be set as the default.

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