(API) How to set up Transport Method - SMTP

This tutorial is in order to use your own SMTP with Botdoc API.

This will change the “sent from” or sender email from noreply@botdoc.io to your company’s email address noreply@yourcompany.com  

Instructions

  1. Go to your Transport Methods configuration then click on the [ + ] button.

     

  2. Select the “Email” option on Transport Type then “Custom SMTP” option on Transport interface.

    • Selecting Custom SMTP you will notice the all the fields are required to setup the transport method.

       

  3. After filling in all fields with your credentials, click on the Save button so that the information can be tested and saved.

    • If all information is correct, the SMTP configuration will be saved and a test email will be sent to you.

 

Field ”Default”: if the switcher is off, SMTP configuration won’t be used.

You can save multiple Transports Methods, but only one can be set as the default, per Api Key.

FULL VIEW CLICK HERE