Organization - Manage multiple Teams
Owners can view and manage multiple Teams under their own account and have privileges into all these teams as if they were the Owner or Admin of those accounts.
This is an Enterprise feature, contact sales@botdoc.io for more details. Most multiple Dealership subscriptions will include this feature.
Once this is set up by a Botdoc representative, you can find My Organization tab on the left navigation tool bar on the main dashboard.
When you click on My Organization you will see the list of Users who have Organization privileges and a list of all the Teams (Groups) that your Users can manage under your Organization.
To ADD current Users you will need to contact your Botdoc POC and Remove Users click on the X Action button next to the users info
(Note: Removing a User from a Team will remove them from the ORG as well if they have those permissions)
You can ADD users during the “pending invite stage” by following these instructions.
Admin (Can invite users and give admin permissions only)
Team Owner (Can invite and give Owner or Admin permissions)
Team Admin/ORG Admin (can invite users and give Team or ORG admin permissions
Team Owner/ORG Admin (can invite users, and give Team Admin, Team Owner or ORG Admin permissions)
Team Owner/ORG Owner (can invite users and give ALL permissions)
ORG USERS:
An ORG User can be from any team, can be a user of no Team, can be an Owner or Admin.
Team Owner and Org Owner have the same Permissions
Team Admin and Org Admin have the same Permissions
ORG Admin and Team Owner should have owner permissions only over the Team they are Owner of, NOT of all the other teams in the Org (because they are only Org Admin)
ORG TEAM:
An ORG Team is the list of Teams that are under the management of the Organization. You can have as many teams as you wish under your Organization.
To VIEW the team click on VIEW and if you need to Remove a Team click on Remove. If you need to ADD a Team you will need to contact your Botdoc POC.
P1 Organization Video:
Interactive Demo - P2/Conversations Organization View:
Interact below or CLICK HERE for a larger view.