Request Status (PUSH)

Owned by Wendy Jean
Last updated: Aug 15, 2022
2 min read

On the Left of your dashboard you will see the main navigation toolbar. Click on My Requests (PUsh) to view Pull details page.

This details page will give you a full view of all requests sorted by most recent at top.

“ACTIVE” status mean that you are within the 14 day window to view, resend or terminate this request. Requests are set to expire in 14 days.

  • Resend/Refresh - means that you can resend the link to the recipient which adds another 14 days to the timeline where the recipient can download the document(s).

  • Terminate - you can terminate and disable any link to a recipient. Note: This is used if you have sent a request to the wrong mobile or email. Once terminated, the recipient will still receive the link you sent, however, the link will be disabled and the users virtual business card will be displayed. No files will be available for download.

“EXPIRED” status means that the request you sent to the recipient, has now expired. The recipient will no longer have the option to download the document(s).

Note: you can VIEW details of the documents to see metadata.

This details page will never be removed or erased and will continue to calculate your request details and store metadata only (for audit purposes).

8/21/2022 - Added subject line column (enterprise feature)

FULL VIEW CLICK HERE