You now have the ability to ADD a recipient to a live session and also add a recipient that was removed.
Use Case: You are speaking to Customer A and realized you also need Customer A’s spouses drivers license so you can now add Customer B to the session by clicking on the ADD NEW RECIPIENT button
Enter the information for the new recipient: Name then email and/or mobile number then click CREATE AND SEND NOTIFICATION
Now that recipient can see and view all conversations within the session.
ADDING A RECIPIENT ONCE THEY HAVE BEEN REMOVED
You may have a scenario where you removed a recipient from your live session but need to add them back again as you may have forgotten one piece of information.
