On the Left of your dashboard you will see the main navigation toolbar. Click on My Requests (PULL) to view Pull details page.
This details page will give you a full view of all requests sorted by most recent at top.
1 - Search by entering email address, mobile, name, text within the message or internal message and click SEARCH
2 - Search by Status/Order by by clicking on the drop down menu called Order by and choose either:
-Pending Action/download view (this will search for all completed transactions where you need to download the files (these would be the grayed requests)
-Completed will search for all completed
-Last Updated will search for requests that have been updated most recently