SMTP feature will change the “sent from” or sender email from noreply@botdoc.io to your company’s email address noreply@yourcompany.com
Note: All P2 requests will come from noreply@botdoc.io even if your SMTP is enabled on your Main Push/Pull account
Click on the My Teams Tab on the Left Navigation toolbar.
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If you are setting up SMTP please add this list of IP addresses to your Email Servers to allow Botdoc servers to originate the Emails
52.154.221.72,52.165.168.40,52.165.227.9,52.165.224.93,13.89.185.131,13.89.186.120,13.89.191.30,13.89.185.138,52.173.147.98
The IP address 52.154.221.72 was included in the list in July 2024 due to a significant infrastructure update by Botdoc.
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Tips: This has to be a regular email address, not a group email, it has to accept SMTP Connection to send the emails. We require SMTP authentication, so a username and IP address is required. Gmail SMTP - Click HERE for details Office 365/Microsoft SMTP - Click HERE for details Outbound IP Address: If you need a list of the outbound IP address to whitelist them on your servers, please contact us at support@botdoc.io |
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