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You request a file on January 1st, the expiration date will be on January 15th;
The receiver responds to the request on January 12th, you will be able to download files until January 26th;

Note: You can resendYou can use the Request Resend feature on expired requests or waiting requests that are getting close to the 14 day expiration.

This information can be found on the main dashboard screen

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Can documents be stored longer than 14 days?

FULL VIEW CLICK HERE