There may be circumstances where you have an employee that was recently terminated, took paid time off and then never returned or suffered a tragedy and YOU need access to their requests or Botdoc account for to download files… This “change user password” feature will give the Team Admin/Owner the ability to change the password to access the users account when needed.
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It will be the responsibility of the Admin/Owner to give access back to the user when and if they return, delete the user account in full or keep active.