*This feature removes the need for Teams to have multiple users logging into one account with the same password.
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As a User with Queue access you now have 2 options: 1- You can “Assign to myself” any request or 2- you can assign another user within the Queue to view and manage the request.
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You will be prompted “Are you sure you want to assign this user”. Select YES to proceed and NO to choose another user.
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When YES is selected the “waiting” or “completed” request will disappear from the Queue and show inside “the assigned users” My Pulls tab on the left navigation toolbar and this Request is now this users full responsibility.
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