BEFORE sending a request you will need to enter your Internal Notes (private for your eyes only) in the Internal Notes box. You can type a message or you can paste a message from another application, then click REQUEST when ready to send.
PULL:
You can find your internal Notes by selecting the My Requests (Pull) from the left navigation toolbar
Then select VIEW to view your request details
Note: You can not add internal notes AFTER a request has been sent.
PUSH:
You can find your internal Notes by selecting the My Requests (Push) from the left navigation toolbar