This is an Enterprise feature, contact sales@botdoc.io for more details.
Single Sign-On (or SSO) allows a business and its employees to log in to various web applications without the need for multiple usernames and passwords. Auth0 facilitates SSO for Botdoc.
In this tutorial, we will cover How to Set up the SSO Connection for Your Organization. If you need more information about how to get the configuration data from your identity provider, check out the following articles:
There are two ways to configure SSO when it has been enabled for your Organization.
First, select the “My Organization” tab on your left-hand menu. Once there you can scroll to the “SSO Configuration” box and choose your desired method.
There is a SAML configuration and an OpenID configuration.
OpenID:
SAML:
When your configuration is set as desired, be sure to check the box “Activate Configuration” and then click “Save SSO Configuration”.
Then, once you save the SSO Configuration, you must click “Create Connection“ to complete the SSO Configuration.
After creating the connection, you will be able to see the SSO Connection Details, and Update or Delete the connection.
⚠️ REMEMBER: It is necessary to click “Save SSO Configuration“ before clicking “Create Connection” or “Update Connection” to update the connection settings values.
When your configuration is set as desired, check the box “Activate Configuration” and click “Save SSO Configuration”.
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