BEFORE sending a request you will need to enter your Internal Notes (private for your eyes only) in the Internal Notes box. You can type a message or you can paste a message from another application, then click REQUEST when ready to send.
PULL:
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You can find your internal Notes by selecting My Requests (Pull) from the left navigation toolbar
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Then select VIEW to view your request details
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Note: You can not add internal notes AFTER a request has been sent.
PUSH:
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You can find your internal Notes by selecting My Requests (Push) from the left navigation toolbar