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Tips:

This has to be a regular email address, not a group email, it has to accept SMTP Connection to send the emails.

We require SMTP authentication, so a username and IP address is required.

Gmail google tutorial on how to "Turn on Less Secure apps" https://support.google.com/accounts/answer/6010255?hl=en  and if you have 2 step authentication, you will need to generate an "App Specific Password" on Gmail https://support.google.com/accounts/answer/185833?hl=en or Apple https://support.apple.com/en-us/HT204397

Office 365/Microsoft Exchange:

Microsoft Office 365/Exchange accounts normally comes with STMP disabled to all accounts, in order to make it work you will need to enable to the account that you are creating to sending this emails from

https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/authenticated-client-smtp-submission#enable-smtp-auth-for-specific-mailboxes

Outbound IP Address:

If you need a list of the outbound ip address to whitelist them on your servers, please contact us support@botdoc.io