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Search onscreen for user name or email, IP address, receipetns recipients email or mobile or file names by entering your information in the search field then click the search icon. Sample i searched for name “roger”.
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Report looks like this:
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Activity Key for report above:
The Request Id and “LongID_id” are the same ID's that tie each activity to the request (push or pull)
PULL
Document Request SMS click -> request sent via SMS and clicked by recipient
Document Request sent -> request created sent via email or SMS
Document Request expired -> Recipient link expired or Botdoc user can no longer download files
Document Request email click -> recipient clicked on link
Document Request Download File -> User downloaded the file in its original form individually
Document Request Download File As PDF-> User downloaded the file as PDF
Document request download all files zipped -> User downloaded the file package as a Zip
Document Request Completed -> Recipient clicked on “Send/Finish” on the request landing page
PUSH
Document Send Sent -> request created sent via email or SMS
Document Send Email Click -> recipient clicked on link
Document Send SMS Click -> request sent via SMS and clicked by recipient
Document Send Download File -> recipient downloaded the file(s) individually
Document Send Download File -> User downloaded the file(s) individually (report will show: Downloaded by: Jane Doe)
Document Send download all files zipped -> recipient downloaded the file package as a Zip
Document Send download all files zipped -> User downloaded the file package as a Zip (report will show: Downloaded by: Jane Doe)
Terminated -> User Terminated request
3 - User Usage Report This report will show how many Requests your team users are sending out. This report will include user name, user email, how many Push’s and Pull's were initiated (even if number is 0) and then total.
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