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On the Left of your dashboard you will see the main navigation toolbar. Click on My Requests (PULL) to view Pull details page.

Requests that are GRAYED in color (highlighted) are Completed requests from your recipient and YOU as the user have not downloaded the documents to your storage or hard drive.

This details page will give you a full view of all requests sorted by most recent at top click on VIEW to open up that specific request details.

Once you click on VIEW button, you now have all the details to this specific request.

Message to recipient, internal message, message from user, recipients info, download documents and download package button.

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FULL VIEW CLICK HERE