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On the left navigation tool bar click on My Teams and scroll down to “Edit Your Team Configuration” and scroll down to “Pull Default Subject Line” and “Push Default Subject Line” where you can enter a custom subject line that will become the Teams Default Subject Line. If you do NOT enter text into the subject line fields, then the Botdoc default will remain the same (see above).
Once You can keep these fields blank however, once you enter your customer subject line each user on your team will have the ability to override that subject line if needed per request.
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USERS:
If Team Owner has a Default Subject Line set for the team you will see the details on your Dashboard.
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If NO team default is set you will see a blank subject line where users can enter their own custom subject which will show on the recipients email (see above) OR user can leave blank and recipient will receive Botdoc's default subject line on the recipients email.
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