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*This feature removes the need for Teams to have multiple users logging into one account with the same password.

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You will be prompted “Are you sure you want to assign this user”. Select YES to proceed and NO to choose another user.

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When YES is selected the “waiting” or “completed” request will disappear from the Queue and show inside “the assigned users” My Pulls tab on the left navigation toolbar and this Request is now this users full responsibility.

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When a request is assigned to another user that user will also get an email noticitiaton stating that user was assigned a request:

PLACE PIC HERE

When Request status changes to “Complete” you can now VIEW details of the Request along with the timeline details showing that User “Tori Mills assigned this request to George F Smalls” (assigned to another user) or the timeline may say “Tori Mills assigned this request to Tori Mills” (assign to myself) or if a Pull is received via the URL link then timeline will say “email@yahoo.com initiated a Pull from the PRE Loan Apps Queue Public URL”

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