{"xsrfToken":"42d091f0c777e13e0db20de520bda4f95021203b_lout","branding":{"id":"3","key":"on","name":"Onboarding","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/61e4a7e0-c96c-4102-af47-7cd491b05a06/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMTUwYTVjYS05YmM4LTRkNmYtYjc2Yi1iOGE1ZDVlZDA3YTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYxZTRhN2UwLWM5NmMtNDEwMi1hZjQ3LTdjZDQ5MWIwNWEwNiI6WyJyZWFkIl19LCJleHAiOjE3NDQ0NTYxMzcsIm5iZiI6MTc0NDQ1NTUzN30.R_R8oOx1UgrDJmIexyqSqdoqj1TvnCp_DKPlXRIFC4M&client=c150a5ca-9bc8-4d6f-b76b-b8a5d5ed07a0&mode=fit","logoId":"61e4a7e0-c96c-4102-af47-7cd491b05a06","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Botdoc Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Botdoc Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#596f79","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"on","projectId":10018,"serviceDeskId":3,"name":"Onboarding","description":"<p>Welcome! You can raise a request for Onboarding using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"18","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10548,"iconUrl":"https://botdoc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10548","groups":[4],"key":""},{"id":"20","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10561,"iconUrl":"https://botdoc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[4],"key":""},{"id":"19","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10553,"iconUrl":"https://botdoc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10553","groups":[4],"key":""},{"id":"17","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10532,"iconUrl":"https://botdoc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[4],"key":""},{"id":"21","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10539,"iconUrl":"https://botdoc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[17,18,19,20,22,23]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f91d541e-38af-3341-b5b3-05fa1dfe972d","appLinkName":"System Confluence","appLinkUrl":"https://botdoc.atlassian.net/wiki","spaceKey":"ON","spaceName":"Onboarding","spaceUrl":"https://botdoc.atlassian.net/wiki/spaces/ON","isServer":false},"labels":[],"projectKey":"ON","serviceDeskId":3,"kbLinkDomainURLs":["https://botdoc.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ON","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMTUwYTVjYS05YmM4LTRkNmYtYjc2Yi1iOGE1ZDVlZDA3YTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ0NTY3MzcsIm5iZiI6MTc0NDQ1NTUzN30.60GA6xhKMkBqwys7nMJpaJVfjuUBW7Ah64DNUFn6Iv8","targetCollection":"upload-project-10018","endpointUrl":"https://api.media.atlassian.com","clientId":"c150a5ca-9bc8-4d6f-b76b-b8a5d5ed07a0","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":17,"projectId":10018,"form":{"name":"Technical support","descriptionHtml":"","callToAction":"Technical support","intro":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","instructions":"","icon":10532,"iconUrl":"https://botdoc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Components or products","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10033","label":"Jira","selected":false,"children":[]},{"value":"10034","label":"Public website","selected":false,"children":[]}]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/17","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/17","calendarParams":{"firstDay":0,"date":"2025-04-12T04:58:58-0600","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f91d541e-38af-3341-b5b3-05fa1dfe972d","appLinkName":"System Confluence","appLinkUrl":"https://botdoc.atlassian.net/wiki","spaceKey":"ON","spaceName":"Onboarding","spaceUrl":"https://botdoc.atlassian.net/wiki/spaces/ON","isServer":false},"labels":[],"projectKey":"ON","serviceDeskId":3,"kbLinkDomainURLs":["https://botdoc.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMTUwYTVjYS05YmM4LTRkNmYtYjc2Yi1iOGE1ZDVlZDA3YTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ0NTY3MzgsIm5iZiI6MTc0NDQ1NTUzOH0.L03kQT719bb5TM2B3Q1kDlU3pvv-yIxJNtsFIhLSN50","targetCollection":"upload-project-10018","endpointUrl":"https://api.media.atlassian.com","clientId":"c150a5ca-9bc8-4d6f-b76b-b8a5d5ed07a0","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}